Frequently Asked Questions

How do I book a class?

You can either phone Jane on 0406012014 or send an email at info@bubbamassage.com to organise a date and time for your class or to enquire about any further information. An invoice will be sent to you via email or posted in the mail with confirmation and payment details.

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Where are the sessions held?

Classes are held privately in the client’s home either on a one-on-one basis or as a group. Examples of groups include mother’s groups or playgroup parents who may decide to host the course at one of the parents houses. There is a minimum of 4 babies and parent’s for the group sessions (maximum 8).

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Can dads or others be involved?

Absolutely! It is a wonderful skill for dads to learn and enjoy that special one-on-one time with their children. Infant Massage can be taught to anyone who enjoys a close bond with the child such as grandparents or that special auntie!

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How do I pay for classes?

Payment options for classes include direct bank transfer, credit card or Paypal (via BubbaMassage Online Payments) and cash at commencement of your class. A confirmation email (including details for payment) will be sent to you to finalise your booking. Gift certificates and massage products can be purchased directly through bubbamassage.com and can be paid with credit card or Paypal and will be posted via Australia Post.

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What if my baby is asleep or restless during the class?

This is a common concern of parents. Demonstration dolls are used in this situation to learn the massage techniques. It is fine to attend to the needs of your baby during the class and often class structure can be altered to suit the situation. Learning massage techniques should be enjoyable so just relax and enjoy your session!

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When do gift certificates expire?

BubbaMassage gift certificates expire 12 months from the date of purchase.

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What happens if I am unable to make it to the class I have booked?

Bubbamassage will try to reschedule the date and time of your class to a time that is more suitable. A full refund will be given if more than 24 hours notice is given, otherwise a 50% cancellation fee will apply.

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